Keeping your Customers happy

We work to improve measurable
results in Customer Satisfaction,
Retention and Reputation.

Why us?

What we do

Contact center

Our team is ready to support your Customers on your behalf. We'll set up a professional, multilingual Contact Center "within seconds". Give us a try.

Learn more
Advisory

You can rely on our experts for a variety of tasks. We will audit your Customers' mood and your effectiveness in Customer Care, prepare and implement a tailored solution for your Company.

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Trainings

Already have your Contact Center? We will train your staff in providing superior Customer Experience.

Learn more

Variety of models

Together we shall choose a business model that will suit your needs and our competencies best, depending on the processes, goals, maturity or even nature of your cash flow characteristics.
All of that with full respect to defined KPIs and your Customers' expectations.

Why us?

Did you ever contact a Customer Care team that seemed to have absolutely
no clue of what they are doing?

We are the warranty that your Customers will feel quite the opposite.

We speak 14 languages

95%

of phonecalls picked up

within

30

seconds

99%

of chats served

within

45

seconds

100%

of emails answered

within

4

hours

Within the first half year from our launch, 10+ businesses set up a Customer-friendly support with us.

No matter the size or location, if you need to interact with your Customers, we're here to help you!

We helped

Our team

Every business CAN have an excellent and efficient Customer Care, and even make extra income out of it - but not all of them WILL.

Rafał Jarosz

The Unknown / Co-Founder

Our team is made of great individuals, connected by a greater cause to support our Customers even better.

Our principles? We select our members by searching for people who understand that the Customer is the most important gear in a company's mechanism.

We speak several languages, stay ready 24 hours a day and are culturally diverse for better understanding of your Customers, wherever they are.

We worked with

Hillway
Emcc
Straal
Enea
Perfectgym
Nazwapl
Tylko
Marmite
Indoorway
Booksy
Dolfi
Mobeetech
Ethnio
Proptima
Salesuply
Framer
Abi
Skriware

We are also involved in a couple of secret missions we can’t talk about...

Careers

We’re always happy to meet inspiring people. Get to know us better and apply.

Apply

Contact us

Choose the topic you want to talk about from the dropdown list and let us contact you!

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Additional info for our Heroes:

Customer Heroes sp. z o.o. with its registered seat in Warsaw at ul. Domaniewska 37/34, 02-672 Warszawa is the controller of your personal data. For more info click here.

Customer Heroes sp. z o.o. with its registered seat in Warsaw at ul. Domaniewska 37/34, 02-672 Warszawa, is the controller of your personal data provided through the contact form.

We process your personal data for the following purposes:

- repsonding to your queries

Legal basis: legitimate interest in responding to your request

- sending you marketing communications, tailoring offers to your needs and informing you about our business

Legal basis: legitimate interest in direct marketing of our products and services

You have the right to request access to and rectification or erasure of your data. You also have the right to restriction of processing and to object to the processing. You can also request that we transfer your personal data to a different controller (right to data portability).

You can contact us at privacy@customer-heroes.com. For more information on how we process your data, please see our Privacy and Cookie Policy.

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Thanks!

We will contact you as you wished. Have a nice day:)

Write us a message!

hq@customer-heroes.com

We'll respond within 24 hours!

United States

+1 (214) 692 22 02

OPEN NOW - MON-SAT / 8AM - 10PM

Latin America

+55 (214) 042 22 26

OPEN NOW - MON-SAT / 8AM - 10PM

Europe

+48 (22) 292 22 02

OPEN NOW - MON-SAT / 8AM - 10PM

Asia

Coming Soon

Find us

Our Secret HQ

Domaniewska 37
02-672 Warsaw, Poland